shipping policy

Please ensure your delivery address is entered correctly. Lost Archive is not responsible for packages lost due to incorrect addresses. In case of missed deliveries, our courier partner will attempt redelivery. If your package arrives damaged, kindly refuse to accept it and notify us immediately at "khushi@lost-archive.com".

All our pieces are individually made to order. This ensures attention to detail and quality in every item. As each product is crafted specially for you, it takes up to 3 weeks for your order to be processed and shipped.

We truly appreciate your patience and support for slow, thoughtful craftsmanship.